Research on Training & Employment Opportunities for Persons with Disabilities in Kenya's Hospitality Sector
The hospitality industry is among Kenya's strongest drivers of employment and economic growth. However, people with disabilities are still largely underrepresented in the sector's workforce. According to the World Health Organization, employment rates for disabled persons across Africa remain alarmingly low, contributing to higher levels of poverty and social exclusion.
Barriers to entry include lack of accessible vocational training, workplace discrimination, and limited opportunities for skill development specific to the needs and abilities of individuals with disabilities.
Objectives
- To assess the current state of training and employment opportunities for persons with disabilities within Kenya's hospitality industry.
- To identify best practices and models (locally and globally) for recruitment, training, and retention of disabled talent in hospitality.
- To recommend practical solutions for stakeholders—employers, educators, and policymakers—aimed at increasing representation and ensuring supportive, accessible working environments.
Proposed Actions
- Survey hospitality employers and disabled job seekers to identify barriers to employment and training.
- Evaluate existing vocational training programs for people with disabilities; recommend improvements or new programs.
- Facilitate inclusivity workshops for HR managers and staff, with input from organizations representing people with disabilities.
- Develop partnerships with training institutions and disability rights organizations to pilot inclusive apprenticeship programs.
- Monitor and report on employment outcomes for persons with disabilities in hospitality roles.
Conclusion
Expanding training and employment opportunities in hospitality for people with disabilities is essential for a fair, competitive, and inclusive Kenyan society. Action in this area will help unlock new talent pools, drive innovation, and demonstrate Kenya's commitment to equal opportunity in tourism and beyond.
